• On your iPhone, open the CoPilot app

• Go to the Today tab, then tap your profile picture in the top left

• Tap Settings

• Enable all options under WATCH AND HAPTIC and VOICE INSTRUCTIONS

• On your Android device, open the CoPilot app

• Go to the Today tab, then tap the menu button in the top left

• Tap App Settings

• Enable voice instructions and adjust the volume

Tip: If you still can’t hear your trainer, try pressing the volume-up button on your device while working out